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Return Policy

Last updated May 25, 2022

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at rma@uniwarehouseware.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Uniware Houseware Corp
Attn: Returns
RMA #
1 Newport Plaza
Freeport  NY   11520
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

For wholesale orders shipped by Uniware Truck, returns will be picked up after the delivery for your next order.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

For defective or damaged products, please contact us at rma@uniwarehouseware.com to arrange a refund or exchange.

Please Note
     ●     20% restocking fee will be charged for all returns.